The hotel offers amenities for your comfortable stay and unforgettable experiences
Delightful Afternoon Tea
The afternoon tea experience was absolutely delightful, featuring a wonderful selection of pastries and a calming atmosphere.view full review
Spacious and Clean
The guest room was impressively clean and spacious, providing a comfortable oasis after a day of exploring.view full review
Concierge Excellence
Emiliano at the concierge made our stay unforgettable by recommending fantastic dining options, ensuring we never had a bad meal.view full review
Luxurious Bathrooms
The bathroom was luxurious and well-appointed, featuring high-quality toiletries that added a touch of elegance to our stay.view full review
General
No smoking on site
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Security
Baggage storage
Allergy-free rooms
Elevator
Currency exchange
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness center
Guest Parking
Electric kettle
Services
Paid shuttle service
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Business
Business center
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cribs
Babysitting/Child services
Room features
Free Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Terrace
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
109-113 Queen'S Gate,
London,
United Kingdom,
SW7 5LR,
Greater London
Map view
street view
109-113 Queen'S Gate,
London,
United Kingdom,
SW7 5LR,
Greater London
City landmarks
Museums
Victoria and Albert Museum
2600 ft
Garden
Buckingham Palace
1.7
mi
Parks
Hyde Park
1.6
mi
Museums
Natural History Museum
2200 ft
Museums
Science Museum
2900 ft
Westminster Bridge Road Riverside Building
Coca-Cola London Eye
2.6
mi
Museums
The British Museum
2.9
mi
87-135 Brompton Rd
Harrods
4700 ft
Events
Royal Albert Hall
4200 ft
Parks
Kensington Gardens
1.1
mi
Oxford Street
Oxford Street
2.1
mi
Palace
St James's Park
2.0
mi
Square
Trafalgar Square
2.4
mi
Elizabeth Tower - Houses of Parliament
Big Ben
2.4
mi
Palace
Kensington Palace
3.1
mi
Museums
National Gallery
2.4
mi
Parks
Holland Park
1.4
mi
Church
Westminster
2.0
mi
Museums
Design Museum
1.5
mi
Zoo
Battersea Park
1.6
mi
Monuments and Landmarks
The Albert Memorial
4100 ft
Church
Westminster Abbey
2.2
mi
Gallery
Saatchi Gallery
1.0
mi
Marylebone Rd
Madame Tussauds London
2.3
mi
Market
Borough Market
3.9
mi
Museums
National Army Museum
1.2
mi
Stadiums
Stamford Bridge Stadium
1.3
mi
Fountains
Princess Diana Memorial Fountain
1.1
mi
24 Cheyne Row
Carlyle's House
4200 ft
Nearby
Museums
Victoria and Albert Museum
2600 ft
Museums
Natural History Museum
2200 ft
Museums
Science Museum
2900 ft
81 Fulham Road Chelsea
Michelin House
2100 ft
Church
Chelsea Old Church
4000 ft
Restaurants
Macellaio RC South Kensington
500 ft
84 Old Brompton Rd
ESQ Bar
200 ft
100 Queen's Gate Kensington
Gourmet Burger Kitchen
400 ft
107 Old Brompton Road
W/A Restaurant and Bar
300 ft
100 Queen's Gate
Byron
600 ft
93-95 Old Brompton Road
Chucs Cafe Kensington
500 ft
97 Old Brompton Road South Kensington
Dozo Sushi
700 ft
68 Old Brompton Road
Ceru
1100 ft
7-9 Bute Street
Reviews and Ratings
Feedback from previous guests about their experience.
86%
liked the hotel and would stay again
clean rooms
great location
limited dining options
understaffed service
8.6/10
Great
Rooms
8.4
Location
9.4
Service
9.0
Dining
8.0
Guest reviews
8.6/10
based on 8 review
4.5/5
based on 4008 review
8.6
8.6/10based on 463 review
#21 of 1,196 hotels in London based on Tripadvisor
Luke
United Kingdom,
May
2024
7.8/10
The room was superbly clean and comfortable with a large, firm bed and several plump pillows, making it a breeze to sleep. However, there was a bit too much shake and vac powder on the carpets, and the size was slightly smaller than expected.
Rooms
8.0
The room was very comfortable in a superior Queen room.
Service
7.0
The service was forever attentive, providing full explanations for each food item, making our stay truly unforgettable. However, there was noticeable pressure on the night shift due to understaffing in various areas.
Location
9.0
The location was perfect, just a short walk to the Science Museum, Natural History Museum, and the Victoria and Albert Museum. The neighborhood was great with easy access to attractions and museums within walking distance.
Dining
7.0
The dining experience was top-notch, offering chilled back comfort and luxury. However, it wasn't the best overall, and the options were limited.
Facilities
8.0
The hotel facilities were commendable, providing a comfortable atmosphere for guests.
clean rooms
limited dining options
Louis
United States of America,
February
2024
8.8/10
The hotel is located in a superb area of London, close to various restaurants and pubs. The rooms are warm and cozy, perfect after a long flight, with the classic twin bed being spacious and comfortable for friends sharing. The service went above and beyond, especially with friendly and helpful staff like Martins and Curtis. The location offers easy access to the tube station and is ideal for exploring London's attractions. The dining options were delicious with good variety, though some dishes were not cooked as requested.
Rooms
9.0
The rooms were large, roomy, and very comfortable with blazing fireplaces, making them perfect for a March stay after a morning arrival from an overnight flight.
Service
9.0
The service was accommodating and the staff ensured everything was great, making the stay feel exceptional.
Location
10.0
The location is fantastic, just a short walk from the tube station and surrounded by great dining options. It provides easy access to various attractions like Royal Albert Hall, Hyde Park, and Harrods.
Dining
8.0
The dining experience offered a delicious selection with good choices, though some dishes were not prepared as requested.
Facilities
8.0
The hotel facilities were great and convenient for my stay.
Jack
United Kingdom,
December
2023
9.0/10
I had a fantastic stay at the hotel! The rooms were stunning and very comfortable to say the least. The service was fantastic, with cheerful and engaging staff who went the extra mile. The location was perfect, in a beautiful area of the city with easy access to attractions. The dining experience was delicious, with plenty of choices on the menu. Overall, a great place to stay with excellent service.
Rooms
9.0
The rooms were stunning and very comfortable to say the least.
Service
10.0
The service was fantastic, with cheerful and engaging staff who went the extra mile.
Location
9.0
The location was perfect, in a beautiful area of the city with easy access to attractions.
Dining
8.0
The dining was delicious, with plenty of choice on the menu.
Facilities
9.0
The hotel had great facilities to enjoy during the stay.
Paul
United Kingdom,
December
2023
8.6/10
The hotel is situated in a prime location in London's wonderful South Kensington neighborhood, making it ideal for exploration. While the rooms were a bit small and had a unique bathroom layout with a stairway, the service was exceptional, and the dining experience offered fresh and delightful options. The facilities were well-maintained, providing a pleasant stay overall.
Rooms
7.0
The rooms faced the side street and were comparably small to NYC standards. The bathroom's stairway layout was a bit inconvenient, especially for seniors.
Service
9.0
The staff was particularly accommodating and professional, dedicated to ensuring a good guest experience.
Location
10.0
The hotel is perfectly located, just a short walk to renowned museums and the South Kensington tube station, offering easy access to shopping and sightseeing.
Dining
8.0
The dining experience was surprisingly wonderful, with fresh and seldom-found fruit and vegetable options, enhancing the overall stay.
Facilities
9.0
The facilities were well-kept, adding to a comfortable and enjoyable experience during my stay.
Nick
United Kingdom,
November
2023
8.6/10
The hotel is located in a classy and beautiful neighborhood, close to the Underground station at South Kensington and various local restaurants. The rooms are spotlessly clean, but noise can be an issue; make sure to check before agreeing to a room. The service is exceptional, with staff being very courteous, friendly, and extremely helpful with organizing taxis. The dining options offer a high-quality experience with a wide variety of delicious foods, while the facilities are top-notch. Overall, a great location with a few noise challenges in the rooms.
Rooms
8.0
The rooms are clean and spotlessly clean, but noise can be an issue; suggest checking before agreeing to a room.
Service
9.0
The staff is exceptionally charming, courteous, and friendly, going out of their way to assist with arrangements.
Location
9.0
The hotel is situated in a classy, safe, and extremely beautiful neighborhood near the South Kensington Underground station, making it very convenient for exploration and dining options.
Dining
8.0
The dining experience offers a wide range of high-quality options with beautifully displayed foods, though some improvements could be made.
Facilities
9.0
The facilities are excellent and well-maintained, enhancing the overall stay experience.
Gregory
United States of America,
September
2023
9.0/10
I had a wonderful stay at the hotel. The rooms were superb, with everything I needed, and the breakfast was delightful. I will definitely return and highly recommend this hotel to others. The only minor downside was the noise from the worn studio suite we were initially given.
Rooms
9.0
The rooms were top-notch, leaving nothing to be desired, and the breakfast was very nice.
Service
9.0
All the staff were extremely professional and friendly, ensuring our needs were met. Margaux and Ilaria stood out with their helpful and hospitable approach, making our stay even more enjoyable.
Location
10.0
The location couldn't have been better, with easy access to a Tube station and various attractions within walking distance.
Dining
8.0
The dining experience was really good, especially in the quaint and lovely restaurant. The fruits during the week were a nice touch.
Facilities
9.0
The hotel's facilities were excellent, enhancing my overall experience.
Alfred
United Kingdom,
August
2023
9.2/10
The hotel was a fantastic experience overall. The rooms were amazing and we even received a free upgrade. Breakfast was very nice but there was a strong scent of shake and vac powder on the carpets. The service was top-notch with helpful and friendly staff. The location was perfect for South Kensington, within walking distance of many attractions. The dining experience was a welcome respite, although there were extra charges for certain items. Overall, a highly recommended stay.
Rooms
9.0
The rooms were super, with no complaints. The decoration and quality details were well done.
Service
10.0
The staff was extremely helpful, polite, and friendly. They went above and beyond to assist with everything we needed.
Location
10.0
The hotel's location was second to none, just a short walk from South Kensington station and surrounded by attractions.
Dining
8.0
The dining experience was really good overall, with lovely options for a relaxing meal after a day in London.
Facilities
9.0
The hotel provided great facilities for a comfortable stay, making our time there even more enjoyable.
Roy
United States of America,
July
2023
8.4/10
Staying at the hotel was a mixed experience. The rooms had both positives and negatives, with a nice view overlooking Queens Gate but a setback of a room facing the rear without a window; however, the issue was quickly resolved. The service stood out for its excellent and cheerful assistance, making me consider a return visit. The dining experience was highlighted by fantastic options, yet there was a slight issue during breakfast. Overall, the stay offered a blend of pleasant and less perfect aspects.
Rooms
8.0
My room had a nice view overlooking Queens Gate, which was enjoyable. However, the initial setback of a room facing the rear without a window was disappointing. After raising the concern, I was promptly moved to a much better room, which was excellent.
Service
9.0
The hotel staff went out of their way to provide excellent service with a positive and cheerful attitude, making my stay memorable. Their helpfulness in resolving issues and providing options was commendable.
Location
8.0
The hotel's location was ideal for exploring historic sites and enjoying morning runs in Hyde Park, offering a mix of convenience and charm. It provided access to key attractions while still maintaining a peaceful ambiance.
Dining
9.0
The dining experience was fantastic, with a variety of delicious options to enjoy. The Juicery was a particular highlight, although there was a minor issue during breakfast that needed attention.
Facilities
8.0
The hotel's facilities were well-maintained and added to the overall positive experience of the stay.
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